Privacy Policy

Kelly Bailey Event Decor ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding our services.

Who We Are

Kelly Bailey Event Decor is a wedding and event styling and hire company based in Lancaster, Lancashire, providing styling and decor services across Lancashire, the Lake District and the North West.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:

Kelly Bailey Event Decor
Email: hello@kellybaileyeventdecor.co.uk

What Information We Collect

We may collect and process the following personal information:

  • Your name

  • Email address

  • Telephone number

  • Postal address (where applicable)

  • Wedding or event date

  • Venue details

  • Information you provide through our enquiry forms

  • Any correspondence you send to us

  • Website usage information collected through cookies and analytics

How We Use Your Information

We only collect information that is necessary to provide our services. This may include:

  • Responding to your enquiries

  • Preparing quotations

  • Managing your booking

  • Providing our styling and hire services

  • Communicating with you before and after your event

  • Sending invoices and processing payments

  • Improving our website and customer experience

  • Meeting our legal and accounting obligations

We will only use your personal information where we have a lawful basis to do so under UK GDPR.

Marketing Communications

We will only send you marketing emails or newsletters if you have chosen to receive them.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We respect your privacy and will never sell your personal information.

We may share your information with trusted third parties where necessary to provide our services, including:

  • Payment providers

  • Accountants

  • Professional advisers

  • Delivery or courier services

  • IT and website providers

  • Wedding venues or suppliers where required to fulfil your booking

All third parties are required to keep your information secure and confidential.

How We Store Your Information

We take appropriate security measures to protect your personal information from unauthorised access, loss or misuse.

Your information is stored securely and only retained for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Object to certain types of processing

  • Request restriction of processing

  • Request transfer of your information (where applicable)

  • Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us using the details above.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies are small text files stored on your device.

We may use cookies to:

  • Analyse website traffic

  • Improve website functionality

  • Remember your preferences

You can choose to accept or decline cookies through your browser settings.

Website Analytics

We may use website analytics services, such as Google Analytics, to understand how visitors use our website.

These services collect anonymous information such as:

  • Pages visited

  • Time spent on the website

  • Device type

  • General location

  • Referring website

This information helps us improve our website and the services we offer.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites and encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Kelly Bailey Event Decor

Email: hello@kellybaileyeventdecor.co.uk

Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Further information can be found on the ICO website:
https://ico.org.uk